Water Services and Legionella Compliance

Risk assessment, treatment, hygiene, monitoring and remedial works for commercial and industrial water systems. We manage the full scope of water safety, from legionella compliance and closed system treatment to tank refurbishment and dead leg removal, with a clear audit trail at every stage.

Reliable Water Services Support for Your Business

These are some of the most common reasons clients come to us. If any sound familiar, we can help.

Legionella Risk

Stagnant water, dead legs or poor temperature control

Compliance Gap

Original systems can’t meet demand

Audit Preparation

Getting documentation and records in order

System Deterioration

Corrosion, scale and fouling reducing performance.

No Existing Programme

Starting from scratch with water management

Whether you are responding to a compliance gap, preparing for an audit, or putting a proactive water management programme in place, Protech provides the engineering capability, accreditations and documentation to get you there.

Water Compliance and Treatment Services

Risk assessment, treatment, monitoring and documentation, delivered by specialist water engineers.

Legionella Compliance

Full legionella risk assessment and review services aligned to ACoP L8 and HSG274. We identify hazards, assess risk, and provide clear, actionable recommendations with documented evidence.

Water Hygiene

Practical water hygiene services that keep your domestic hot and cold water systems clean, safe and compliant. Tank inspections, TMV maintenance, temperature monitoring and dead leg removal.

Closed System Management

Treatment and monitoring of closed heating, chilled water and condenser circuits aligned to BSRIA BG50 and BG29. System flushing, filtration, chemical dosing and quarterly reporting.

Water Sampling & Monitoring

Routine and investigative water sampling to BS 8552. Legionella dip slides, total viable counts, chemical analysis and temperature monitoring programmes with documented results.

Tank Inspection & Disinfection

Cold water storage tank inspections, cleaning and chlorination. We assess tank condition, remove sediment and biofilm, disinfect to BS 8558 and provide photographic condition reports with recommendations.

Risk Assessment & Training

On-site legionella risk assessments with prioritised action plans. Legionella awareness training for responsible persons, building managers and facilities teams.

Legionella Awareness Training

Legionella awareness courses for responsible persons, building managers and facilities teams. We cover the basics of ACoP L8, how legionella grows and spreads, and what your duties are under the law.

Remedial Works

Dead leg removal, TMV replacements, pipework modifications, cold water storage tank refurbishment and system upgrades recommended by risk assessments.

Delivering Quality, Safety, and Reliability

Every water services engagement follows a structured, five-stage process. No guesswork, no gaps in the audit trail.

1 / 5
1

Assessment

What We Do

A risk assessment comes first. We survey your site, review existing documentation, inspect water systems and carry out a full legionella risk assessment or closed system audit. Every finding is recorded with photographs and schematic references.

What You Get

  • Requirements and constraints documented
  • Realistic budget and timeline expectations
  • Decision on whether a full site survey is needed
2

Reporting

What We Do

You receive a detailed written report with risk ratings, legislative references and a prioritised schedule of recommended actions. Reports are designed to be clear to both technical and non-technical stakeholders.

What You Get

  • Risk-rated report with legislative references
  • Prioritised action plan with timescales
  • Clear enough for non-technical stakeholders
3

Recommendations

What We Do

We walk you through the findings and agree a scope of remedial and ongoing works. Where issues are urgent, we can mobilise immediately. Where budget phasing is needed, we help you plan a realistic programme.

What You Get

  • Findings review via email, face-to-face or whatever suits you
  • Agreed scope and timeline for remedial works
  • Phased programme if budget requires it
4

Remedial Works

What We Do

Our engineers carry out the physical remedial works: cleaning, chlorination, TMV servicing, dead leg removal, system flushing, filtration installation and chemical treatment. All works are documented and signed off.

What You Get

  • All remedial actions completed and documented
  • Before and after evidence captured
  • Certificates issued for all works
5

Re-testing & Monitoring

What We Do

What happens next depends on the findings of your report and the contract agreed. This may include re-testing to confirm compliance, scheduled monitoring visits, sampling, dosing and quarterly compliance reporting so your records are always audit-ready.

What You Get

  • Post-remedial verification sampling
  • Quarterly compliance reports
  • Audit-ready documentation at all times

Compliance and Standards

Accreditations are not logos on a letterhead. They represent audited capability, insured competence and accountability to recognised industry bodies. Here is what ours mean in practice.

Our water services engineers are qualified to carry out legionella risk assessments, water sampling, chemical dosing and remedial works in full compliance with ACoP L8, HSG274 and BS 8552. All work is independently auditable.

Statutory certificates and inspection reports are issued promptly after each visit and stored digitally for easy retrieval during audits, insurance reviews or enforcing authority enquiries.

  • Legionella Control Association (LCA)
  • SEPA Registered Waste Carrier
  • BS 8552 compliant sampling
  • WRAS approved specifications
  • SNIPEF registered
  • ISO 9001, ISO 14001 and ISO 45001

Accreditations and What They Mean

LCA membership

Independently audited services

SEPA waste carrier

Licensed waste disposal

BS 8552

Defensible sampling procedures

WRAS

Compliant materials and products

SNIPEF

Qualified plumbing operatives

SFG20

Industry-standard schedules

Water Services Track Record

Modernising heritage with sustainable solutions

A grade II listed Victorian Iconic building, located in the heart of London, faced a critical challenge. Its heating system was nearing the end of its life cycle, teetering on the brink of becoming too expensive to repair. This landmark, steeped in history since its inception in 1896, posed a unique energy dilemma that required an innovative and heartfelt resolution.

Modernising heritage with sustainable solutions

Scottish distilleries raise a glass to cost and carbon savings from liquid gas – J&A Mitchell & Co

Family-run whisky producer J&A Mitchell & Co, is switching its energy supply at its Springbank and Glengyle distilleries from gas oil to liquid gas, in a bid to run more efficiently and to avoid the imminent withdrawal of tax relief on red diesel.

Scottish distilleries raise a glass to cost and carbon savings from liquid gas – J&A Mitchell & Co

Empowering businesses with blended energy solutions

An insurance provider with a bustling Scottish head office employing approximately 900 people, had a clear commitment to a sustainable future. Striving for energy self-sufficiency, the company embarked on an inspiring journey to harness the power of renewable resources. However, their path was not without challenges.

Empowering businesses with blended energy solutions

Water Services FAQs

Practical answers to the questions we get asked most about project work.

Need ongoing maintenance?

Protect your new installation with a planned preventive maintenance programme. We build PPM schedules around your assets to keep systems running, compliant and efficient.

Need help with your decarbonisation journey?

Practical engineering measures that reduce energy use, improve performance, and support compliance.